Data rollover and the CPA
Does the consumer protection act have a leg to stand on when it demands 3-year rollover for data?
View ArticleShould your broadband data expire?
ISPA calls for clarity on application of Consumer Protection Act to bandwidth
View ArticleAll SMS direct marketing contravenes the CPA
It is simply not possible to comply with the Consumer Protection Act conditions with SMS communications, says industry expert
View ArticleData rollover notices may be illegal: ISPA
ISPA welcomed a recent ruling by the National Consumer Tribunal against the National Consumer Commission
View ArticleBeware data promotion fine print
Keep a close watch on when your promotional data contract runs out
View ArticleBeware attacks from possible no-spam list leak
More evidence has surfaced that the DMASA’s previous “do not contact” list has leaked
View ArticleNew consumer protection ombudsman appointed
Former ombudsman for banking services Neville Melville, has been appointed Consumer Goods and Services Ombudsman
View ArticleShould you pay to stop SMS spam?
A battle is brewing over the fact that consumers may be charged when asking to be excluded in direct SMS marketing
View ArticleR15.6-millon CPA commission spending questioned
Stolen paperwork is among the reasons South Africa's consumer watchdog received a qualified audit report for last year.
View ArticleTelkom price increases and the CPA
Many Telkom customers have not been informed about the company’s new prices yet, which may be a problem
View ArticleBill shock and credit limits in South Africa
Are South African ISPs obliged to limit the maximum bill subscribers can rack up? The answer may surprise you
View ArticleHow to fight back against SMS spammers and sales agents
If you are tired of receiving unsolicited calls from sales agents, or get a lot of SMS spam, there are ways for you to fight back.
View ArticleYou should not pay for an opt-out SMS, but you are
Corporates continue to charge South African consumers for opt-out SMS messages, and the main reason is that they are too stingy to foot the bill.
View ArticleWhy your bank can send you an account statement at 04:00 but not a marketing SMS
MyBroadband was recently contacted by an Investec Private Banking customer who received an SMS from the company at 04:02 on a Monday morning.
View ArticleEvetech accused of breaking the Consumer Protection Act
South African technology classifieds forum Carbonite recently banned Evetech from its website after a series of complaints.
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